Diya Jewelz

Shipping Policy

At Diya Jewelz, we ensure that your order reaches you safely and as quickly as possible. Please read our shipping policy carefully before placing your order.

Order Processing Time

  • All orders are processed within 2-3 business days (excluding Sundays and public holidays).

Shipping Timeline

  • We ship across India through trusted courier partners (DTDC & India Post).
  • Delivery typically takes 3–7 business days, depending on your location.
  • During high-demand seasons or unforeseen delays (like weather or courier issues), delivery may take slightly longer.

Address Accuracy – Please Note

Before placing your order, please double-check your shipping address, phone number, and pin code.

  • If a package is misrouted or returned due to an incorrect or incomplete address, the courier and our company will not bear any responsibility.
  • In such cases, customers will have to bear any reshipping charges or product loss incurred.

Non-Serviceable Areas

If your pin code is not serviceable by our delivery partners, we will reach out to you for an alternative address.

Tracking Information

  • Once your order is shipped, a tracking link will be sent via email.
  • You can use this to track the real-time status of your delivery.

What Our Customers Are Saying

Discover why our customers love our unique and high-quality jewelry.

I purchased the Elegant Solitaire Ring, and it's even more stunning in person! The craftsmanship is exquisite, and the diamond sparkles beautifully. I get so many compliments!


Priya's avatar
Priya

Mumbai

The Golden Charm Bracelet is perfect for everyday wear. It's delicate yet durable, and the gold has a beautiful, rich hue. The service was excellent, and shipping was fast!


Kavya's avatar
Kavya

Bengaluru

This is my go-to store for unique and high-quality jewelry. I love my new Pearl Drop Earrings. They're timeless and elegant, perfect for both casual and formal occasions.


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Thahir

Chennai